| DO YOU HAVE A PROBLEM WITH YOUR VACUUM CLEANER? |
| Enter your vacuum cleaner's model number and type to review Trouble-shooting specific to your cleaner |
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NOT ALL TROUBLE-SHOOTING ISSUES ARE AVAILABLE ONLINE.
Please refer to the general
trouble-shooting questions. If you still do not find an answer
to your specific question, please send an email to our service department
through the service email link in the Contact
Us section or contact our Service Representatives at 1-800-282-2886. Our hours are Monday through Friday, 8:00 am to 7:30 pm CST and Saturday and Sunday, 10:00 am to 6:30 pm CST. |
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| WHERE DO I FIND MY MODEL NUMBER? |
| The model number on the cleaner is located on a silver metallic-colored rating plate that is placed in an area that can be found easily, usually on the back or bottom of the cleaner. In the example of the rating plate on the right, notice that the model is "4335" and the type is "DX". You would enter "4335DX" (without the double quotes) in the box above. |
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